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The Borovkoff Blog

Neo-Pagan Modern Thoughts On Society

You would think that in a failing economy, public eateries would be getting smarter, improving customer service and providing quality pricing. But after a recent visit to Jack’s Urban Eats on Fairoaks Blvd, in Sacramento, CA, I have learned otherwise.

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You would think that in a failing economy, public eateries would be getting smarter, improving customer service and providing quality pricing. But after a recent visit to Jack’s Urban Eats on Fairoaks Blvd, in Sacramento, CA, I have learned otherwise.

At first glance, Jack’s appears to be owned and run by some arrogant Sacramento gay socialite trying desperately to climb to the top of a lavender ladder in Sacramento gay society. A sad and pathetic attempt at the best. You can put as much shiny silver and rich woods throughout your dining hall and still be missing something much more important: value.

It appears that the cashiers and wait staff at Jack’s understand English, but it quickly becomes apparent that their native tongue is more than they can handle without repeating your order four times and accompanying your order with visual aids and other much needed amplifications. Most likely, they are still going to get your order wrong, and you will always end up paying $16 for fries!

Seriously flawed, bad customer service, coupled with outrageous prices can only make the experience compound the feeling that Jack’s will most likely be vacant and FOR RENT in the future. And we wonder why American businesses fail.

Check out the technologically challenged eatery website: http://jacksurbaneats.com/index2.php. No way to contact the manager exists, except perhaps to dust off your pencil, writing pad and scribble a letter, sending your final memo via  snail mail. Ummmm did Jack’s miss the entire last century?

If Jack’s Urban Eats is an example of the direction the modern diner is heading then there can only be one thing to say, “Houston, we have a problem!”

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